This has helped to provide a smooth experience while reducing power consumption. As a result of this feedback, our R&D team has been working over the past few months to optimize the devices’ performance when using many of the most popular apps, including Chrome, by matching the app’s processor requirements with the most appropriate power. Following the launch of the OnePlus 9 and 9 Pro in March, some users told us about some areas where we could improve the devices’ battery life and heat management. Our top priority is always delivering a great user experience with our products, based in part on acting quickly on important user feedback. In a statement to XDA Developers, OnePlus has officially admitted that it does throttle the apps in question, but this is not to manipulate benchmark scores. Geekbench says that it will now investigate the benchmark scores of other OnePlus handsets as well, and if they exhibit the same behavior, they will be removed too. We view this as a form of benchmark manipulation. It's disappointing to see OnePlus handsets making performance decisions based on application identifiers rather than application behavior. In response, benchmarking website Geekbench has delisted the OnePlus 9 and OnePlus 9 Pro from its Android performance charts, saying that: The report noted that this resulted in the blacklisted apps returning scores similar to a budget smartphone rather than a flagship device. These apps are limited to the Cortex-A55 cores only instead of making use of Cortex-X1 core, which means that they suffer quite a performance hit. Some of these apps are quite popular, including Chrome, Twitter, WhatsApp, Facebook, Instagram, Microsoft Office apps, and even some of OnePlus' own apps. While throttling based on app behavior isn't entirely uncommon, the issue here is that it explicitly identifies which apps to throttle. This time, OnePlus has admitted that it throttles certain apps in its OnePlus 9 and OnePlus 9 Pro smartphones following a report from AnandTech.ĪnandTech discovered that the OnePlus Performance Service makes changes to the CPU scheduler in order to throttle the performance of certain apps. This resulted in artificially inflated scores that users would not see during real-world usage.While throttling of software has become a somewhat common practice from OEMs in pursuit of better battery life, lawsuits are still filed against firms when such discoveries become public knowledge. This is reminiscent of when the company was caught pushing the OnePlus 5's performance capabilities when the OS detected a benchmark app. While this may impact the devices' performance in some benchmarking apps, our focus as always is to do what we can to improve the performance of the device for our users." As a result of this feedback, our R&D team has been working over the past few months to optimize the devices' performance when using many of the most popular apps, including Chrome, by matching the app's processor requirements with the most appropriate power. Following the launch of the OnePlus 9 and 9 Pro in March, some users told us about some areas where we could improve the devices' battery life and heat management. OnePlus issued a statement to Android Authority addressing the matter: "Our top priority is always delivering a great user experience with our products, based in part on acting quickly on important user feedback. We found that the OnePlus 9 series limits the performance of Google Chrome while older OnePlus phones do not. In some of our own testing, we found that AnandTech's data is on the mark. Geekbench called Oxygen OS's behavior a form of "benchmark manipulation." OnePlus has yet to issue a statement on the matter. After conducting its own investigation, Geekbench recently announced that it has removed all OnePlus 9 benchmarks from its charts. Geekbench, one of the more popular benchmarking sites, took these allegations seriously. According to the team's research, Oxygen OS apparently limits the performance of some popular Android apps - but none of those apps are benchmark suites. Android Authority reports: Yesterday, AnandTech posted some information about "weird behavior" it spotted with the OnePlus 9 Pro. Popular benchmark site Geekbench has removed OnePlus 9 benchmarks from its charts due to allegations that the company designed Oxygen OS optimization tools in such a way that they could be viewed as cheating.
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